Sunday, June 26, 2011

INgage Networks Ranks #1 Enterprise Social Software Investment for Social Community ROI in New Analyst Study

INgage Networks Ranks #1 Enterprise Social Software Investment for Social Community ROI in New Analyst Study

Social Community Investments: ROI Benchmarks & Best Practices

Naples, FL (PRWEB) June 02, 2011

INgage Networks is recognized as the leading enterprise social software vendor in a new research study published by independent analyst firm Hypatia Research, "Benchmarking Social Community Platform Investments & ROI." INgage Networks outscores all competing vendors on the attributes that drive the company's award-winning platform: range of offering, product/service roadmap and corporate vision.

With over 300 businesses surveyed and 20 social software vendors evaluated, this comprehensive study provides organizations with the unbiased data and assessments needed to make the right social software investments.

"Our assessment is that INgage Networks is among the handful of social media platform providers—ranked as one of the top 20% in Hypatia's Galaxy evaluations—that scored high in key attributes such as maturity of customer base, range of business functions supported, product vision and long term corporate strategy," said Leslie Ament, Vice President of Customer Intelligence Research and co-author of the study. "Moreover, INgage Networks is one of only two vendors evaluated to provide social commerce, reporting and analytics functionality —which is critical for organizations that seek to justify enterprise investment in social platforms."

INgage Networks is named #1 in recognition of the following characteristics attributed to top vendors:

    Most complete platforms by offering all four categories of functionality.
    A roadmap with frequent new product or feature releases and a vision of what organizations will want to do with social media in the future.
    Services that translate into several types of services – not just tech support or implementation but also strategic planning.

"What is particularly compelling about this research is that it reflects where the market has moved over the past nine months," said Kim Patrick Kobza, President and CEO of INgage Networks. "Organizations have shifted their focus from 'features and functions' to a more strategic view of social software, understanding the need for an enterprise-class platform that they can rely upon to support their business today, and in the future. We are honored to be positioned as the leader and commend Hypatia for the meticulous analysis that was clearly invested in this research."

INgage Networks is pleased to offer this research to its customers and prospects. Click here to download a free copy of the 55-page report – which includes 20 vendor evaluations, four case studies and a dozen charts, tables and figures.

About Hypatia Research

Hypatia Research, LLC,, delivers high impact market intelligence, industry benchmarking, best practice, and vendor selection research for how businesses use technology and service providers to capture, manage, analyze and apply customer intelligence to enhance performance and to accelerate growth. Coverage areas include: CRM, Business Intelligence, Customer Analytics, Social Media, Marketing Automation, Database Marketing, and Information and Customer Data Integration and Quality. Since 2001, clients have relied on us for industry insight, expertise and independent market research for guidance in assessing various technology and service options. Hypatia of Alexandria (circa. 370-415 AD), was the first woman to make substantial contributions to the development of astronomy, mathematics, and philosophy.

About INgage Networks

Established in 1999, INgage Networks is a leading provider of enterprise social software solutions. The company's award-winning platform enables enterprises to create more effective and profitable engagement with their networks of customers, partners and employees. Proven cloud-based solutions combined with an unparalleled commitment to the success of its customers through support and professional services, are just some of the reasons why customers like American Express, ABC News and Michigan State University trust INgage Networks with their business. The company has been honored with some of the software industry's most prestigious awards, including the CODiE Award for the 'best social networking solution' for enterprises. For more information, visit

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